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My WiFi

Monitor, manage and control your in-home WiFi network from anywhere with My WiFi, a tool available to Panoramic WiFi customers and other Cox Internet customers who rent an eligible gateway modem from Cox. Check out the quick tutorial below to see all of the features and tools that are included.

Sign In To My WiFi

Image: Internet Status

Internet Status

Easily view all of the information regarding your Internet status, network name and password, and guest networks in one place.

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Manage Settings

Update your wireless network name and password, manage your network security and enable a guest network all in one convenient location. Plus, view your modem & router details like IP address, model number, and serial number.

Image: Connected Devices

Connected Devices

Keep track of all of the devices connected to your WiFi network and see their individual signal strengths. For any weak signals, My WiFi will provide a step-by-step guide to help you fix the issue.

Ready to Get Started?

You're ready to explore all of the tools and functionality that your My WiFi page has to offer. Access My WiFi through My Account on Cox.com or the Cox Connect app.

Sign In To My WiFi

Download the Cox Connect mobile app:

*May be dependent upon device warranty time period.

Helpful Tip:

Not sure what the difference is between 2.4GHz WiFi and 5GHz WiFi? Think of it like how radio stations work—2.4GHz is a different channel (frequency) than 5GHz. 2.4GHz networks have a wider signal range and are compatible with most devices, but they are sometimes more crowded. On the other hand, 5GHz networks are less crowded and offer faster speeds, but they have a smaller range and may not be compatible with your older devices. We recommend using the 5GHz network whenever possible, but you may need to use the 2.4GHz network if you are farther away from your router or if your device isn't compatible with 5Ghz.

Internet service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
 
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