Your in-home Internet equipment keeps you connected to the people, places and things that matter most online. It’s important to make sure you have the right equipment for the fastest speed and best performance. Cox offers a variety of equipment types to suit your needs, such as Panoramic WiFi with fewer dead zones and increased speeds.
When you rent or purchase a WiFi modem from Cox, our experts are there to help with hassle-free WiFi setup for your network. Rental of a WiFi Modem or a WiFi Internet & Telephone Modem includes ongoing in-home WiFi support via phone for free. Renters can also get replacement devices free of charge* if issues arise with device performance, eliminating the effort and cost of purchasing a new device.
When you rent one of our WiFi modems, you'll receive free in-home WiFi support over the phone! Our free in-home WiFi support includes:
You may have noticed the names “Dual Band” and “Single Band” Routers, but what is the difference? Single Band routers use one signal (2.4 GHz) to broadcast your WiFi, while Dual Band routers use a second signal (5 GHz) to allow more devices to connect at once as well as reduce interference from other nearby electronics. Households with multiple devices connecting at once for gaming or video streaming should consider switching to a Dual Band router.
If you have a Dual Band router, you will see the same network name twice, but one should end in "5GHz." Now that you can tell them apart, how do you know which one to use?
The 2.4 GHz network works well with most devices and is good for low-bandwidth activities, like checking email and surfing the Web, when you are far away from your router. It's typically slower due to congestion caused by other household devices, like microwaves and garage doors, that use the same band.
The 5 GHz network is less congested and therefore typically faster, so it's good for higher-bandwidth activities, like streaming shows and movies and gaming, when you are closer to your router. However, it covers a smaller area and may not work with older devices.
Panoramic WiFi is a wall-to-wall fast Internet experience that's available on all Cox High Speed Internet plans with the rental of the Panoramic WiFi Modem, an all-in-one modem and wireless router. The Panoramic WiFi Modem utilizes advanced technology to support Cox's fastest speeds in every inch of your home. All Panoramic WiFi customers have access to 24/7 enhanced live support and My WiFi, a tool that allows you to monitor and manage your home and guest networks through My Account on Cox.com and the Cox Connect mobile app. Learn more about My WiFi.
Optional Panoramic WiFi Extenders help cover every nook and cranny of your home to eliminate dead zones. The extender uses the coax wiring that's already in your home to extend your wireless signal, resulting in a powerful whole-home network with the benefits of a wired connection without having to run new Ethernet cables through the walls.