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Experience your wifi in a new, smarter way

Panoramic Wifi now includes new tools to bring you more speed, coverage and control to help you manage your in-home wifi network. Through the new Panoramic Wifi app and web portal, you can view a dashboard to monitor your network, manage devices and set rules as you go, and pause your wifi to bring the whole family together.

Download the Panoramic Wifi app

Not only do you have broader coverage of your in-home wifi, monitoring your network is in your hands while on-the-go. Download the app for free to view your dashboard on your time.

Search for “Cox Panoramic Wifi” in your device’s App Store**.

**Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.

Extend your wifi coverage with easy to-use Panoramic Wifi Pods

More wifi coverage in your home comes in a form of easy installable pods. They create a mesh wifi network (think of a fisherman’s net), and it may take between 24-72 hours for the pods to talk to all devices and determine the best configuration. Here are some quick tips on getting the most coverage from them:

  • Find a central location – Make sure that the Panoramic Wifi Gateway is installed in a central location within your home so that the pods can do the work of covering deadzones.
  • Keep a good distance from your gateway – The first pod should be 20-30 feet from the gateway; the 2nd/3rd pods 20-30 feet from 1st pod.
  • Make sure your pods are located in a good place – Avoid mirrors, bathrooms, and large appliances. Picture a line between the pods and be sure there’s no metal objects in between to get the best connection.
How do I install my Panoramic Wifi Pods?

Watch the following video to learn how to install your pods using the Panoramic Wifi app:

Improve your wifi experience by having the right equipment

Your Internet equipment helps to keep you connected to the people, places and things that matter most. It’s important to make sure you have the right equipment for the fastest speed and best online performance. When you rent or purchase a wifi gateway from Cox, our experts are there to help with hassle-free wifi setup for your network. Rental of a wifi gateway includes ongoing in-home wifi support via phone for free. Renters can also get replacement devices free of charge* if issues arise with device performance, eliminating the effort and cost of purchasing a new device.

*May be dependent upon device warranty time period.

More about your equipment

Equipment
Details

Panoramic Wifi Gateway
(Technicolor CGM4141)

  • DOCSIS 3.1 compliant
  • IPv4/IPv6 router
  • 802.11n 2.4 GHz/802.11ac 5 GHz dual band technology
  • 32x8 channel bonding
  • PacketCable 2.0 eDVA
  • 2 port Gigabit Ethernet switch with advanced routing capability
  • Internal power supply and optional battery backup (24 hours or 8 hours)

Panoramic Wifi Gateway
(Arris TG1682)

  • DOCSIS 3.0 compliant
  • 802.11-AC 2.4/5 GHz dual band technology
  • 24x8 channel bonding
  • MoCA 2.0 for in-home networking over coax
  • 1 coaxial port, 4 Gigabit Ethernet ports, 2 telephone ports, and 1 USB 2.0 host port
  • Internal power supply and optional battery backup (24 hours or 8 hours)

Wifi Extenders
(Panoramic Wifi Pods)

  • Wifi extenders to amplify your coverage
  • Helps to eliminate dead zones
  • Self-optimizing network
  • Manage your network and pods, in one place
  • Single GbE Ethernet
  • AC1200 wifi capacity

What if I don’t see my equipment listed here? Contact us and we’ll be happy to help find what you’re looking for.

Free In-Home Wifi Support

When you rent one of our wifi gateways, you'll receive free in-home wifi support over the phone! Our free in-home wifi support includes:

  • Access to trained technicians from 8am EST until midnight, 7 days a week.
  • Help connecting common wifi devices to your home network.
  • Ongoing troubleshooting for wireless network and WiFi-connected devices.
  • Assistance with managing wifi devices.
  • Guidance in resetting network ID and password.
Image: Cox Free In-Home WiFi Support

For information on premium, fee-based support, see what Cox Complete Care has to offer.

 

Internet service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
 
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