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Getting Started With Homelife

We’re thrilled that you’ve chosen Cox Homelife to help protect your home and family. We want to help you discover all that Homelife has to offer, including automation and smart technology.

Homelife Features

Cox Homelife’s easy-to-use features put the ability to protect, monitor and control your home at your fingertips.

Image: Homelife Features Protect
Protect

Protect your home and family with professional, around-the-clock monitoring and safety features like carbon monoxide, smoke, and water leak detection. Receive instant notifications if an alarm is triggered. Plus, with cellular backup your system never goes offline – even in the event of a lost internet connection.*

Image: Homelife Features Monitor
Monitor

Keep an eye on your home with HD cameras and text/email alerts. Set up Rules to receive texts or email notifications when doors open, lights go on, or windows are opened. Access live video feeds through your Cox Homelife mobile app and record video 24 hours a day for the most recent ten days with a Continuous Video Recording subscription.

Image: Homelife Features Control
Control

You're able to control Homelife in three convenient ways. Use the Touchscreen Control Panel, the Cox Homelife mobile app, or the Subscriber Portal via a web browser. Stay in control of your home on demand or with scheduled activity while you're away: turn lights on and off, control the thermostat, control small appliances and more.

*Cellular backup services may not be available in all areas.

Personalize Your Homelife

Take control of your experience.

Image: Homelife Personalize Customize
Customize

Teach your home new tricks by customizing your system

  • Personalize unique door chimes
  • Set up a light schedule: "Turn on the lights before I get home from work."
  • Get notifications on your phone: "Text me when my kids get home."

Learn about Customizing Your Home ›

Image: Homelife Personalize Secure
Secure

See how easy it is to arm and disarm your system

  • Learn what happens when your alarm is triggered
  • Learn about alarm responses
  • Avoid false alarms
  • Manage keypad codes

Learn about Securing Your Home ›

Image: Homelife Personalize Maintain
Maintain

Keep your devices working at optimal levels

  • Replace batteries
  • Keep your contacts updated
  • Test your system monthly and have it inspected annually

Learn about System Maintenance ›

Experience Cox Homelife

Try our Interactive Demo to see how Homelife can help you protect, monitor and control your home.

Cox Homelife℠

Cox Homelife allows you to control your home from the palm of your hand. Arm and disarm your system. Lock or unlock doors. Monitor live video. Control lights and adjust your thermostat. All from the convenient Homelife mobile app.

Click a feature on the mobile phone to explore.

Security

Strategically placed motion detectors, glass break and door/window sensors provide maximum coverage of your home, alerting you to any security breach. Set rules to control multiple features – door locks, lights, thermostats – when you arm or disarm your system.

Door Locks

If you have Smart Door Locks installed, you can remotely lock and unlock the door with one touch, and set custom codes for anyone needing access to your home. You can also set rules to control multiple features – lights, thermostats, cameras – when you lock or unlock your door.

Cameras

Video cameras let you monitor your home while you’re there or away. Watch live video; take a picture or record a video clip; or set rules for actions, such as taking a picture when the front door opens. 24-hour video recording and Cloud storage can be viewed online via your desktop computer.

Lights

Control connected lights manually through your mobile app, or set a daily schedule. You can also set rules that automatically turn lights on or off based on events, such as when you open a protected door or disarm the system.

Thermostats

Adjust your smart thermostats when you're home or away for convenient comfort. Control the temperature manually, or set daily or seasonal schedules to save on energy costs.

Rules

Rules allow you to customize and personalize your system to respond to pre-defined events as they occur, such as notifying you when an alarm is triggered. They also allow different elements of your system to work together — connected lights, cameras and thermostats — for increased convenience and efficiency, all of which can be turned on or off with a swipe.

Click a Feature to Explore

Take a Tour of

Try the Cox Homelife experience before you sign up. See how the system works — all from your mobile device.

Download the free Cox Homelife mobile app and take a personal tour today.

Get it on Google Play

Important Tips

Once your Cox Homelife system is installed, follow these important tips to ensure proper system function and minimize false alarms.

PERMITS: Your city may require you to obtain an alarm user permit. Click here to check your city's requirements. Enter your permit number and expiration date on your account. In your mobile app or Subscriber Portal, go to the More menu and then select Account.

TOUCHSCREEN: The Touchscreen Control Panel is the hub of your security and automation system. Once installed, it should not be moved, as it could result in loss of system functionality.

EMERGENCY CONTACTS: Make sure your contact numbers for Emergency Dispatch are always up-to-date. In your mobile app or Subscriber Portal, go to the More menu and then select Contacts.

CENTRAL STATION CALLER ID: Be sure to save the Central Monitoring Station's phone number to your contacts so you know when we're calling to verify an alarm or emergency: 1-800-633-2677.

See Cox Homelife service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC - ALARM License No. 18141-0, ROC License No. 310876; Arkansas, LLC – License No. E 2014 0026/CMPY.0002278; California, LLC–Alarm License #7196 & Contractor’s License #992992; Connecticut, LLC–License #N/A; Florida, LLC–License No. EF20001232; Georgia, LLC–License: Bryan David Melancon #LVU406595; Idaho, LLC 024933; Iowa, LLC– License #C121646 & AC268; Louisiana, LLC–License F 2006; Nebraska, LLC–License #26512; Nevada, LLC dba Cox Homelife – License #78331; Ohio, LLC–License #53-18-1671; Oklahoma, LLC–License #2002; Rhode Island, LLC–License #9314; Kansas, LLC – Topeka License No. 109 & Wichita License No. 2015-36492; and Cox Advanced Services Virginia, LLC–DCJS License #11-7776; DPOR License # 2705164725.

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