Unless there's an immediate need, here are some things that we highly recommend you do on a monthly and yearly basis:
Every month, you should test your alarm. Here’s how:
Some Homelife devices are powered by batteries that you'll need to replace from time to time. Your Touchscreen Control Panel, Subscriber Portal, and Homelife mobile app will alert you when your batteries are running low. Replacing batteries is easy with our Battery Replacement Guide that includes instructions and videos to walk you through the process.
Homelife equipment installed by Cox is under limited warranty for 90 days from the date of purchase. The warranty covers both parts and labor.
The Cox Homelife Equipment Service Plan protects your Homelife system in case of unexpected system or device failures. We recommend that you subscribe to the Plan within 90 days of installation to avoid the $99 inspection and certification that is required when adding the Plan after 90 days of installation. In addition, you'll save 50% on your annual Preventative Maintenance Inspections. The Equipment Service Plan is available for a low monthly fee and can be purchased by calling 1-877-404-2568.
See Cox Homelife service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC - ALARM License No. 18141-0, ROC License No. 310876; Arkansas, LLC – License No. E 2014 0026/CMPY.0002278; California, LLC–Alarm License #7196 & Contractor’s License #992992; Connecticut, LLC–License #N/A; Florida, LLC–License No. EF20001232; Georgia, LLC–License: Bryan David Melancon #LVU406595; Idaho, LLC 024933; Iowa, LLC– License #C121646 & AC268; Louisiana, LLC–License F 2006; Nebraska, LLC–License #26512; Nevada, LLC dba Cox Homelife – License #78331; Ohio, LLC–License #53-18-1671; Oklahoma, LLC–License #2002; Rhode Island, LLC–License #9314; Kansas, LLC – Topeka License No. 109 & Wichita License No. 2015-36492; and Cox Advanced Services Virginia, LLC–DCJS License #11-7776; DPOR License # 2705164725.