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Managing Your Services

Cox.com puts control of your account and services at your fingertips with tools you can use anytime, anywhere, and from all of your devices.

We can't use a magic wand to make sure you get the most out of your Cox services. But you may feel like you have one with these resources:

  • My Account - manage your account, billing, and services
  • Education Center - explore all the features that are included with your Cox services
  • Support - quickly get answers to questions and troubleshoot issues
  • Cox Connect App - browse programs and set DVR recordings, and view or pay your bill

Self-Service Tools

Image: Show New Services or Upgrades

Shop New Services or Upgrades

Looking for something new to watch? Wanting to upgrade your internet service? Shop for new services, deals, and promotions, and quickly and easily add them to your account.

View & Upgrade
Image: Change Account Details

Change Account Details

Change your password, add authorized users to your account, update your service or billing address, and manage payment information all from your My Account Profile & Settings page. Yes, it's housekeeping, but with My Account, it's never been easier.

Manage Account
Image: Online Billing

Online Billing

Use My Account to view and pay your bill safely and securely in just moments. Schedule automatic payments, switch to paperless billing statements, and manage payment methods with ease.

View Or Pay Your Bill
Image: Reset Your Device

Reset Your Device

Even with the best technology, things sometimes still go wrong. Good thing it's super easy to restart and reset your receiver or modem. With a few simple clicks, you'll be back up and running in no time. Go to the Device Reset Page to get started.

Reset Device
Image: Internet Tools

Internet Tools

Take control of your internet with Internet Tools. Monitor, manage and control your in-home WiFi network from anywhere with My WiFi. Keep track of your monthly data use with the Data Usage Meter. And make sure you’re getting the latency, upload, and download speeds you need with the Speed Test.

Go To Internet Tools
Image: Channel Lineup & Listings

Channel Lineup & Listings

Find what's playing on every channel, including local channels with our detailed TV Channel Listings. Found something interesting? Set up a DVR recording right from your browser.

Channel Lineup

See TV Schedule & Set Your DVR

Image: Phone Tools

Phone Tools

Taking control of your Phone services from Cox is quick and easy with Phone Tools. View Call History, Check Voice Mail, and Manage Phone Settings all from one place.

Go To Phone Tools
Image: Homelife and More

Homelife and More

Yep - there's still even more stuff you can do from My Account, including scheduling an appointment with tech support, transferring your services, and using the Homelife Portal. Explore all of the features My Account has to offer.

You've got the wand. Now wave away!