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Cox Connect App

Cox Connect is a free app that’s available on your iPhone, iPod Touch, iPad, and Android devices. It puts the power to view and pay your bill, access features and settings related to your services, and get support at your fingertips anytime, anywhere.

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Getting Started

First, download the App and sign in with your My Account login:

Don't have a My Account login? No problem. Register in a few simple steps.

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App Features

The Cox Connect app puts you in control of dozens of features across all of your Cox services all in one place. Let’s take a look at some of the features available:

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Billing & Account

My Bill

View your most recent statement balance and due date. Tap links to make a payment and see more billing details.

Appointments

View the scheduled date and time of your service appointment. Within an hour of your window, the main dashboard will show you the ETA of the service agent. Tap links to change the appointment time or cancel the appointment.

Store Locator

Locate the closest store and distance to that store. Tap on the card to see a full view of the map and link to driving directions.

Internet

Outage

See if there is an outage in your area and see the estimated time that the issue will be resolved.

Data Usage Meter

See your data usage for the current cycle. Tap links to your Data Usage Meter to see more details about your current cycle and historical data usage.

WiFi Hotspot Locator

Locate the closest CableWiFi® or Cox WiFi hotspot location. Tap on the card to see a full view of the map and link to driving directions.

My WiFi

Available to customers that have certain Cox-provided modems. This card shows your current Internet connectivity status and links to the Internet section where you can update your Internet settings.

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TV

TV Guide

Browse through available channels, programs currently airing, and upcoming programs. Easily filter channels by your subscription and by HD only.

DVR

Schedule a reminder about an upcoming program and/or record a program with a DVR subscription.

Phone

Phone Tools

Browse through your home phone call logs, check voice mail, change settings on your home phone for call forwarding, and manage other features.

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Self-Installation Instructions

The Cox Connect mobile app gives you access to easy step-by-step instructions for installing new Cox equipment. When you receive your self-install kit in the mail, simply sign in to the Cox Connect app and follow the prompts. You can also visit Cox Support to view printable instructions.

Download the app to get started:

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Tip: Managing Push Notifications

Opt in to receive push notifications on your smartphone or tablet from the Cox Connect app when you're not using it! Get timely reminders about upcoming shows, information about included features, and more.

How to Adjust iPhone/iPad Push Notifications
  1. Tap the Settings app on your device
  2. Tap Notifications
  3. Tap Cox Connect
  4. Tap the circular button to toggle notifications on (green)  or off (grey)
How to Adjust Android Device Push Notifications
  1. Tap the Settings app on your device
  2. Tap Apps
  3. Tap Cox Connect
  4. Tap the link under Notifications
  5. Tap the circular button to toggle notifications on (blue)  or off (grey) 

Homelife

Are you a Cox Homelife customer? Download the Homelife mobile app to arm or disarm your system, lock or unlock doors, view camera feeds, control lights and thermostats, update system configurations and more!

Download the app and take a tour:

Note: You will sign in with the Username and Password set up during your Homelife installation.
Image: Homelife