• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

  • View Cart

Account Setup Information

We're here to help you register your Cox account, show you how to set up your Cox User ID and Password and manage your services.

Cox User ID

Your Cox User ID helps you manage your Cox services, pay your bill and stay in touch with Phone ToolsSM and Cox WebMail.

Your Cox User ID Gives You Access to:

  • Account settings, profile information and your Cox PIN
  • Your balance, your bill online and payment options
  • Online TV to watch whenever, wherever
  • WebMail
  • Call history, Voice Mail and phone settings
  • Passwords, online security and more

The Cox Connect App

  • Easily view and pay your bills anywhere.
  • Get support and care for your services.
  • Record shows on your DVR easily while on the go.
  • Manage your Cox Digital Telephone® features.
  • Find Cox WiFi hotspots and more!
  • Locate Cox Solutions Stores® near you.
Download here:

Register Your Cox Primary User ID

Register your Cox Primary User ID to enjoy and manage all the great entertainment options Cox offers. Once you register a Primary User ID, you can register additional Cox User IDs.

To register, you'll need the following information handy so we can verify your identity:

  • Cox account number OR home telephone number/home address
  • Cox 4-digit PIN OR last 4 digits of the accountholder's social security number
Set Up Cox Primary User ID
Image: Turn On Your Entertainment

Need More Help?

Visit cox.com for additional Account support.

Account Support
See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. See important Cox Digital Telephone Power Outage usage information. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Modal Id: content-cox-residential-corporate-pages-modals-tv-service-details
Modal Id: content-cox-residential-corporate-pages-modals-internet-service-details
Modal Id: content-cox-residential-corporate-pages-modals-phone-service-details