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Thanks for hanging in there with us during these unusual times. Our wait times may be longer than usual for billing and technical support, but we’re here to help. For help without a wait, pay your bill online or find assistance on our support pages, chat with our virtual agents, or access help articles through the Cox app.

Contact Cox Communications

Support on the spot with Oliver

Need quick answers? Meet Oliver, your own Virtual Assistant available 24/7 to help troubleshoot problems, connect you with the support team and get things done—all so you can get back to your day.


Quick self-help tools

Let's get in touch

We’re happy to help in any way you need. Here are a few of the different ways to get support for your Cox account and services.

Chat with our team

Hop on a quick chat with Oliver, or ask to be connected with a live agent.


Visit a Cox store

Swing by any Cox store location for in-person help with your services.

Ask our community

Start your own Q&A with Cox customers and team members on the support forums.

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Call sales

Upgrade your service or get more details on other Cox services you may be interested in.

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Call support

Get help with your account, current orders or tech support. Please note, our wait times are longer than usual due to Coronavirus.

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Homelife &
Cox Complete Care

Our experts are here to help with your Homelife equipment and tech support covered by Cox Complete Care.

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Transfer your service

Getting ready to move? You can give us a call or transfer your service online in as little as five minutes.

Looking for Cox Business?

Corporate Headquarters

Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328

Payment Mailing Address

Cox Communications, Inc.
P.O. Box 9001089
Louisville, KY 40290-1089

Get our best prices guaranteed

Whether you shop online, over the phone, or visit a Cox Store, you can get our best offers available with a 30-day money-back guarantee. Order online in just minutes.

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