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contact cox residential

We're happy to help

Check out a few ways we've made managing your service easy.

Thanks for hanging in there with us during these unusual times. Our wait times may be longer than usual for billing and technical support, but we’re here to help. For help without a wait, pay your bill online or find assistance on our support pages, chat with our virtual agents, or access help articles through the Cox app.

Great ways to get in touch

Cox App

Download the Cox App to get support at your fingertips.

Chat online

Hop on a quick chat and talk through any issues

Chat Support Forums

Quick Q&A with fellow Cox customers. 

Go to forums

Find a store near you

Swing by a Cox store for in-person help. 

Find a store

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Get our best prices guaranteed

Whether you shop online, over the phone, or visit a Cox Store, you can get our best offers available with a 30-day money-back guarantee. Order online in just minutes.

If you need more help

Talk with us about sales, support and services.

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Find answers to all your sales questions, from new orders to upgrades to pending purchases.

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Check your balance, make payments or get some tech support.

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Homelife &
Cox Complete Care

Whether you need Homelife equipment or tech support, our experts are always here to help.

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Transfer your service

Moving? Give us a call or request your move online.

Corporate Headquarters

Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328

Payment Mailing Address

Cox Communications, Inc.
P.O. Box 9001089
Louisville, KY 40290-1089

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