Remote and in-home technical support for just $10/mo.
We’re here for you anytime you need advanced technical troubleshooting
Cox Complete Care goes beyond standard technical support. It combines remote troubleshooting and resolution of PC, laptop and application issues with in-home technician service for internal wiring repair.
24/7 technical support and security done remotely
In-home wiring repair, detection and prevention
Customer education and training
Ready to add Cox Complete Care to any TV, Internet or Bundle package for only $10/mo.?
Choose an offer and add Cox Complete Care during checkout.
Cox Complete Care FAQs
I’m a Cox Complete Care subscriber and I’m having issues with my computer/connected devices, what number do I call for support?
Yes. Cox Complete Care provides set up assistance, configuration and troubleshooting for a wide range of home electronics including televisions, gaming systems and connected devices such as Amazon Echo and Google Home. Excludes support for Homelife services and equipment.
I may need a technician to visit my home to fix an issue with my Cox services. Does Cox Complete Care cover the cost of service calls?
Yes, with Cox Complete Care you are covered from the $75 trouble call service charge for Cox Video, Internet and Phone service, including Panoramic Wi-Fi. Some exceptions apply.
You may be subject to a one-time $75 usage fee if you cancel Cox Complete Care within the first 90 days of service AND you have had a chargeable service call or an advanced tech support session within those first 90 days of service. If you have not utilized Cox Complete Care and cancel within the first 90 days of service, there is no usage fee.
Some exceptions apply. Taxes extra.