Action limited to primary account holder
For security purposes, only the Account Holder (Primary User) has access to certain features. To learn more about your level of online access, see User ID Account Types.
Action limited to accounts with active service
Hmm, the Cox User ID you logged in with doesn't have active service – or activation hasn't been completed. If you're visiting us before your service has been set up, please wait to update this information. However, if you think you got this message in error, please chat with us.