# Business Phone Support ## How can we help? - [Setup Call Forwarding](https://www.cox.com/business/support/changing-call-forwarding-rules-online.html) - [Reset Voicemail PIN](https://www.cox.com/business/support/changing-your-voice-mail-pin.html) - [Setup Voicemail](https://www.cox.com/business/support/setting-up-your-cox-business-voice-mail.html) **New MyAccount Portal:** The new and improved Cox Business MyAccount portal gives you more control. [Learn more](https://www.cox.com/business/learn/myaccount.html?campcode=alertbanner) ## Common Support Articles - [Troubleshooting Cox Business Phone](https://www.cox.com/business/support/troubleshooting-cox-business-phone.html) - [Using Call Forwarding](https://www.cox.com/business/support/using-call-forwarding.html) - [Setting Up Your Cox Business Voice Mail](https://www.cox.com/business/support/setting-up-your-cox-business-voice-mail.html) - [Returning Your Cox Business Equipment](https://www.cox.com/business/support/returning-your-cox-business-equipment.html) - [Managing Existing Webex Accounts](https://www.cox.com/business/support/managing-existing-webex-accounts.html) ## Browse Business Voice Support Categories ### Phone Features **Business Phone Features** - Get help on call forwarding, call blocking, auto attendant, hunt groups and more. [Phone Features Support](https://www.cox.com/business/support/voice/articles/features-and-guides.html) **Common Articles:** - [Changing Call Forwarding Rules Online](https://www.cox.com/business/support/changing-call-forwarding-rules-online.html) - [Using Call Forwarding](https://www.cox.com/business/support/using-call-forwarding.html) - [Setting Up Priority Alert](https://www.cox.com/business/support/setting-up-priority-alert.html) - [Understanding Webex Packages](https://www.cox.com/business/support/understanding-webex-packages.html) - [Managing Existing Webex Accounts](https://www.cox.com/business/support/managing-existing-webex-accounts.html) - [Creating and Managing Time Schedules in MyAccount](https://www.cox.com/business/support/creating-and-managing-time-schedules-in-myaccount.html) - [Configuring Features in the Cox Business Voice Portal](https://www.cox.com/business/support/configuring-features-in-the-cox-business-voice-portal.html) ### Voicemail **Business Voicemail** - Get help on creating and resetting your pin, voicemail greetings and accessing messages online. [Voicemail Support](https://www.cox.com/business/support/voice/articles/voicemail.html) **Common Articles:** - [Using Voice Mail Personal Options](https://www.cox.com/business/support/using-voice-mail-personal-options.html) - [Setting Up Your Cox Business Voice Mail](https://www.cox.com/business/support/setting-up-your-cox-business-voice-mail.html) - [Managing Voice Mail Messages in MyAccount](https://www.cox.com/business/support/managing-voice-mail-messages-in-myaccount.html) ### Equipment **Business Phone Equipment** - Get help on how to manage your Cox Business phone equipment. [Phone Equipment Support](https://www.cox.com/business/support/voice/articles/equipment.html) **Common Articles:** - [Cisco MPP 8841 IP Phone Handset](https://www.cox.com/business/support/cisco-mpp-8841-ip-phone-handset.html) - [Arris TM804](https://www.cox.com/business/support/arris-tm804.html) - [Telephone Modem Battery](https://www.cox.com/business/support/telephone-modem-battery.html) - [Cisco MPP 8851 IP Phone Handset](https://www.cox.com/business/support/cisco-mpp-8851-ip-phone-handset.html) - [Returning Your Cox Business Equipment](https://www.cox.com/business/support/returning-your-cox-business-equipment.html) ### Phone Calling **Business Phone Calling** - Get help for addressing issues with phone calling features and hardware. [Phone Calling Support](https://www.cox.com/business/support/voice/articles/calling-problems.html) **Common Articles:** - [Troubleshooting Cox Business Phone](https://www.cox.com/business/support/troubleshooting-cox-business-phone.html) ### Tools **Business Phone Tools** - Get help on accessing and managing your Voice Portal. [Phone Tools Support](https://www.cox.com/business/support/voice/articles/tools.html) **Common Articles:** - [Voice Portal Password Requirements](https://www.cox.com/business/support/voice-portal-password-requirements.html) - [Setting Up Priority Alert](https://www.cox.com/business/support/setting-up-priority-alert.html) ## Contact Cox Business Support We're here to help. ### Live Chat Tech and Billing Support: 24 hours a day, 7 days a week [Chat Now](https://www.cox.com/business/support/home.html) ### SMS Text Support Tech and Billing Support: 24 hours a day, 7 days a week Text 36009 ### Call Support Tech Support: 24 hours a day, 7 days a week Billing Support: Mon – Fri, 8am - 5pm Local Time. Saturday & Sunday - Closed Call 1-866-272-5777