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Voice Mail Personal Options Handle Incoming Call Menu Prompts


From the Handle Incoming Call menu, you can select from the following options.

Note: These options are only available if you subscribe to a Group or Multi-Line Mailbox.

2 - Group Mailbox setting1 - Turn the Group Mailbox on or off
4 - Inbound call setting1 - Change the greetings setting from primary to secondary

Note: Option 4 is only available for secondary Multi-Line Mailbox numbers.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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