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Viewing Trunk Groups in MyAccount


Use MyAccount to view and update your Trunk Groups.


Go to MyAccount.coxbusiness.com and enter your User ID and Password, then click the Sign In button.


From the MyAccount home page, scroll down to the Voice Tools section, then click Trunk Group Management.

image of the trunk group management icon


From the Trunk Group Management window, review the following options and take action to update as needed.

  • Broadworks Group Name
  • Group ID
  • Total Trunking Call Capacity
  • Burst Capacity
  • Call Forwarding Always & Not Reachable

    image of the trunk group management window in myaccount

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