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Viewing Transaction History in the MyAccount App

Solution

Use the following steps to view your transaction history in the MyAccount app.

1

Sign in to the Cox Business MyAccount app using your User ID and Password.

Note: If you have not created a MyAccount profile, see Setting Up Your MyAccount Profile.

2

At the bottom of the screen, tap the Billing icon.

3

From the Billing screen, scroll down to Recent Transactions.

4

Do you wish to view the most recent transaction, or a list of transactions?

  • To view the most recent transaction details, tap the information displayed. All steps complete.
  • To view a list of transactions, continue to the next step.
5

Tap View All to view transactions on the Transaction History screen.

Image of view all transactions

Note: Refer to the table below for additional viewing and filtering options.

To... Then...
View transactions within a specific date range

Perform the following steps.

  1. Tap Begin and select the transaction start date.
  2. Tap End and select the transaction end date.

Image of date range selection

View payments only

Tap the Filter By drop-down and then select Payments.

Image of Filter By drop-down

Clear / remove all search filters Tap Clear.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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