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Viewing System Activity With the Detection Mobile App

Solution

To update your Cox Business Security mobile app, see Download and Install the Detection Mobile App.

The following table describes the types of activity information you can view in your detection mobile app.


Activity Information Options Description
All Activity All logged events.
Alarm System was tripped causing a call to be sent to a central monitoring station.
Security System/System System was disarmed or armed in Arm Away, Arm Stay, or Arm Night mode.
Troubles
  • System Trouble events are when the Touchscreen has lost power or has a low battery.
  • Zone Trouble events are when a sensor has failed due to battery power or it has been tampered with.
Zones/Sensors An event has occurred at a non-bypassed security zone, regardless of whether the system is armed or disarmed.

View and Filter Activity Calendar

The calendar lists all activity logged by the system for the last 30 days. Only the most recent 150 activity events are listed for each day.

Follow the steps below to view and filter all of your detection system events.

1

Sign in to the detection mobile app.

2

Tap the Activity menu at the bottom of the screen.

image of the activity button

3

To view by a specific date or up to 30 days in the past, tap the calendar icon. Tap the left arrow to view a past date.

image of the calendar button

4

Tap the Filter button to display the available activity filters.

5

Tap the check box next to the activity filter you want to view, then tap Apply.

image of the filter options and check boxes