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Viewing System Activities From Your Subscriber Portal

Solution

You may view your security system activity from the subscriber portal. The system activities include arming and disarming events, website login attempts, and sensor bypass events. You may also filter activity searches by date ranges, devices, or activity types.

Complete the steps below to access and view your security system events.

1

From your web browser, navigate to Cox Business MyAccount to access Security Solutions.

2

On the left-hand menu of the subscriber portal home page, click Activity.

image of the subscriber portal menu

3

On the Activity menu, view the listed security system activity events.

Note: The Activity menu displays the device, event type, and timestamp associated with each recorded activity.

4

Complete the following steps to filter the security system activities.

  1. On the Activity page, in the Search field, enter keywords to search recorded events.

    image of the search field

  2. Click the All Devices drop-down menu to select the desired Device Type or Specific Device.

    image of the all devices menu

  3. Click the All Events drop-down menu to select the event type.

    image of the all events menu

  4. In the date range fields, enter the start and end dates to view security system activities.

    image of the date range fields

  5. Click the GO button to filter activities.

    image of the go button

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