Follow the steps below to view Call Detail Records in MyAccount.
Note: This process is only for IP Centrex customers. To change your Cox Business Voice service to IP Centrex, contact us and click Order New or Upgrade Services.
Follow the steps below to view Call Detail Records in MyAccount.
Note: This process is only for IP Centrex customers. To change your Cox Business Voice service to IP Centrex, contact us and click Order New or Upgrade Services.
Go to Myaccount.coxbusiness.com, enter your User ID and Password, and then click Sign In.
Note: If you have not created a MyAccount profile with a User ID and Password, see Setting Up Your MyAccount Profile.
From the Administrative Tools and Service Management section, click the Voice icon.
Do you have more than one account?
Click the arrow to expand the User & System Management section and complete the following.
Click the arrow to expand the User & System Management section, then click Call Detail Records.
From the Call Detail Records page, complete the following.
To choose how the call data displays, click Table View or Reports View.
Note: The Filters function is optional.
Refer to the following information based on the view selected.
View | Information |
---|---|
Table view | Click the PDF or CSV link to export the data.![]() |
Report view |
|
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