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Viewing Agreements and Promotions in the Cox Business MyAccount App


Use the following steps to view your service agreements and promotions in the MyAccount app.


Sign in to the Cox Business MyAccount app using your User ID and Password.

Note: If you do not have a MyAccount profile, you may register in the Cox Business MyAccount app or on the MyAccount Setup page.


At the bottom of the screen, tap the Billing icon.

Image of MyAccount App Home screen highlighting the Billing icon

From the Billing screen, scroll down to the Agreements & Promotions section and tap View Agreements & Promotions.

Image of MyAccount App Billing screen, highlighting View Agreements & Promotions

From the Agreements & Promotions screen, you can view the following information.

  • Under the Agreements tab, you can view service agreement information, including the expiration date of the service agreement.

    Image of MyAccount App Agreements & Promotions screen, highlighting the Agreement tab

  • Under the Promotions tab, you can view promotions currently being applied to the account.

    Image of MyAccount App Agreements & Promotions screen, highlighting the Promotions tab

You can tap the Info link to view more details regarding the agreement or promotion.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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