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Viewing 911 Notifications in MyAccount


Follow the steps below to receive notifications through text message or email any time a phone number on your account dials 911.


Go to MyAccount and sign in using the steps below.

  1. In the User ID field, enter your primary username.
  2. In the Password field, enter your password.
  3. Click Sign In.

Click Messages.

Image of MyAccount Messages link

Result: The My Messages page displays.


Click the 911 notification to view it.

Image of MyAccount My Messages section highlighting 911 call notification

Note: 911 notifications are indicated in the Type column as 911.

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