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Viewing 911 Notifications in MyAccount

Solution

Follow the steps below to receive notifications through text message or email any time a phone number on your account dials 911.

1

Go to MyAccount and sign in using the steps below.

  1. In the User ID field, enter your primary username.
  2. In the Password field, enter your password.
  3. Click Sign In.
2

Click Messages.

Image of MyAccount Messages link

Result: The My Messages page displays.

3

Click the 911 notification to view it.

Image of MyAccount My Messages section highlighting 911 call notification

Note: 911 notifications are indicated in the Type column as 911.

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