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Using Voice Mail Personal Options

Call your voice mailbox number. If prompted, enter your PIN and press #. You will hear the following options:

1Get Messages Menu
2Send Messages Menu
3Greetings Menu
4Mailbox Settings
6Handle Incoming Call Menu (Group or Multi-line Mailbox)
7Outgoing Messages

The following global keys can be used at any point throughout the voice mail menus.

Global KeysFunction
*1Main menu
*2Previous menu
*3Erase an entry and re-enter
*4Change the language option
*5Log in to a mailbox
*8Make a call
*9Disconnect a call
7Skip the mailbox greeting
8Pause at any point in time
Select a menu from the following list to see the options available in that menu.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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