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Using Three-Way Calling

Solution

Add a Third Person to the Call

  1. Press and quickly release the switchhook to place the first person on hold.
  2. Listen for the dial tone.

    If operating on a per use basis, press *71, otherwise continue to the next step.

  3. Dial the third person's phone number.
  4. To make the three-way connection, press and quickly release the switchhook.

    Result: You can now talk with both people at the same time.

The switchhook is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead.

Cancel a Three-Way Connection

  • If the third person did not answer or you wish to disconnect from them, press and quickly release the switchhook. You are then able to reconnect to the person holding.
  • If either of the two people hang up, you can continue talking with the remaining person.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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