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Using the Saved Video Clip Features in Your Subscriber Portal

Solution

This solution only applies to Cox Business Security Solutions customers within the following locations:

  • Florida
  • Louisiana
  • Macon
  • Kansas

The Saved Video Clips page displays all recorded video content based on your camera-triggered and event-triggered settings.

1

From your web browser, navigate to Cox Business MyAccount to access Security Solutions.

2

On the left-hand menu of the subscriber portal home page, click Video.

Image of the subscriber portal menu options

3

On the Video menu, click Saved Video Clips.

image of the saved video clips button

4

Refer to the table below to view the features and capabilities of the Saved Video Clips page.

Display Operation
image of the select video function Click the camera selection drop-down menu to select an active camera to view.
image of svr timeline slide bar Click and drag the Timeline Slide-bar to view the start time of the recorded video.
image of timeline sensor indicator lines

The indicator-lines mark the time of a triggered sensor event.

  • A grey line indicates a motion-triggered event.
  • A purple line represents a sensor-triggered event.
image of the playback speed menu Click the Playback Speed drop-down menu to select the playback speed options.
image of the resolution options menu Click the Playback Resolution drop-down menu to select the resolution size of the active cameras video playback.
image of the resolution video size Click the Timeline Scale drop-down menu to select the time increment to display on the Timeline.
image of day and time select menu options Click the Calendar drop-down menu to select previous recording dates and times to view.