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Using Contour Voice Guidance

Solution

When turned on, Voice Guidance reads the contents of the screen out loud, including program descriptions and navigation instructions. Voice Guidance is available on the following screens.

  • Guide
  • Main Menu
  • Mini Guide
  • Saved Menu
  • Settings Menu

If you have a visual impairment, you can use the Voice Guidance feature to navigate the Contour 2 menu and onscreen guide independently.
 

Use the steps below to turn Voice Guidance on or off. 

1

On the Cox remote, press the B button to access the Help Menu.

2

Use the Up or Down Arrow button to highlight the Voice Guidance On / Off dialog box.

Note: Visually impared customers can press the B button a second time to go directly to Voice Guidance option.

3

Press OK to turn Voice Guidance on or off.
 

Voice Guidance can also be managed through the Settings menu.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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