Using Call Forwarding Busy

Solution

The Call Forward Busy feature automatically forwards the caller to another number. You can turn it on or off, or change the forwarding number anytime.

Turning ON the Call Forwarding Busy Service

  1. Lift the handset and listen for the dial tone.
  2. Dial *90.
  3. Listen for the dial tone.
  4. Dial the number to where you want your calls forwarded. Enter the number exactly as if you are calling directly, such as 7-digit, 10-digit, or 1 plus the area code.

    Result: When the phone is answered, your Call Forwarding Busy is in effect.

If the Forward To line is busy or there is no answer:

  1. Hang up.
  2. Within two minutes, repeat steps 1-4 above.

    Result: You will hear a confirmation tone to let you know your Call Forwarding feature is now working.

Turning OFF the Call Forwarding Busy Service

  1. Lift the handset and listen for the dial tone.
  2. Dial * 91.
  3. Listen for the confirmation tone, and then hang up the handset.

    Result: Your Call Forwarding Busy is now off.

Changing the Forward To Number

  1. Turn off Call Forwarding Busy Service.
  2. Lift the handset and listen for the dial tone.
  3. Dial * 91.
  4. Listen for the confirmation tone, and then hang up the handset.

    Result: Call Forwarding is now turned off.

  5. Lift the handset and listen for the dial tone.
  6. Turn on Call Forwarding by dialing * 90.
  7. Listen for the dial tone.
  8. Enter the new Forward To number to where you want your calls forwarded.

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