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Using Anonymous Call Rejection

Solution

When subscribed to Anonymous Call Rejection, anyone who has their number blocked or set to private so you cannot see their information on your Caller ID receives a message informing them that you do not accept blocked callers. They are also informed that they must remove the blocking and call back. All other calls will ring through as usual.

This feature does not block Unknown Name, Unknown, Unknown Number, or Out of Area calls. These calls are either from an area that does not support Caller ID services or the number has never been in our database to be blocked.

  • Turn on Anonymous Call Rejection
    1. Lift the handset and listen for the dial tone.
    2. Press *77.
       
      Note: If Anonymous Call Rejection is active, you will hear a busy signal.
       
    3. After you hear a confirmation tone or announcement, hang up.

  • Turn off Anonymous Call Rejection
    1. Press *87.
    2. When you hear a confirmation tone or announcement, hang up.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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