• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Using Anonymous Call Rejection

Solution

When subscribed to Anonymous Call Rejection, anyone who has their number blocked or set to private so you cannot see their information on your Caller ID will receive a message informing them that you do not accept blocked callers. They are also informed that they must remove the blocking and call back. All other calls will ring through as usual.

This feature does not block Unknown Name, Unknown, Unknown Number, or Out of Area calls. These calls are either from an area that does not support Caller ID services, or the number has never been in our database to be blocked.

  • Turn on Anonymous Call Rejection
    1. Lift the handset and listen for the dial tone.
    2. Press *77 or on a rotary phone, dial 1177.
       
      Note: If Anonymous Call Rejection is already active, then you will hear a busy signal.
       
    3. After you hear a confirmation tone or announcement, hang up.

  • Turn off Anonymous Call Rejection
    1. Press *87 or on a rotary phone, dial 1187.
    2. When you hear a confirmation tone or announcement, hang up.

Enhanced support for your business

24/7 expert assistance for your business technology issues

Computer systems icon

Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

Multiple devices icon

Devices
Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

Router signal icon

Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

Contact us icon

Support
Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

Search Cox Business Support

Didn't Find What You Were Looking For?  Search Here.