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Updating Your Mailing Address in Cox Business Online


Follow the steps below to update your mailing address information.

Note: Only a Profile Administrator or a Profile Owner can update the mailing address.


Go to https://myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.


From the Homepage, click the Billing Details link.

Image of MyAccount Billing Details link


From the Billing Details page, click the Change Mailing Address icon.

Image of update address link


From the Update Mailing Address pop-up window, complete the following.

  • Company Name
  • Attention Of
  • Street Address

    : Apartment / Suite / Floor is optional.

  • City
  • State
  • Zip Code

Click Change Mailing Address.

Result: A confirmation message displays on the page, indicating the address has been updated successfully.

Image of update confirmation message

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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