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Updating the VoiceManager Personal Phone List Online

Solution

Contact List allows you to personalize and manage your Personal Contact List. Administrators can also manage the Common Contact List. You can choose to add contacts one at a time or by importing a contact list.

1

Go to myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

2

From the Services section, click the Voice icon.
 

image of Online Dashboard Voice Icon

3

Do you have more than one account?

  • If no, then continue to the next step.
  • If yes, then from the Select an account drop-down menu, select the account to modify.

    image of select an account drop-down
3

From the Business Voice page, expand the Applications section, and then click Contact List.

4

From the Contact List page, refer to the following table for the next steps.
 

To...Then...
DeleteFrom the Manage column, click the Delete link.
Edit
  1. Locate the contact that you are modifying.
  2. Click the Edit link next to the name.
  3. Update the Name and Phone Number fields.
  4. Click Save.
Add a single user at a timeContinue to the next step.
Add multiple users at once
  1. Click the Import Contact List link.

    Note: Specify the list type and browse for the file you want to import into your contact list. The file must be in .csv format and cannot contain more than 500 phone records. Duplicate names are not allowed.

  2. Click to select Common Contact List or Personal Contact List.
  3. Click Choose File.
  4. Locate and upload your file.
  5. All steps complete.
5

To add contacts one at a time as a User, click to expand the Personal Contact link.
 

Note: Administrators click to expand the Common Contact List section.

6

Enter the Name of the field provided.

7

Enter the associated Phone Number.

8

Click the Save button.
 

Result: A message indicates your contact added successfully.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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