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Updating an Account Alias Online



From the Accounts tab, locate the account you are editing by doing one of the following.

  • Scroll down the Accounts list to locate the account you are editing.
  • Click the Search icon to locate the user by account alias, service address, or account number.

Click the arrow to access the edit option.

Image of Search Existing Accounts


Click the Account Info tab.


Click Edit.


Update the Account Alias field.

image of Account Alias


Click Save.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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