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Understanding Cisco Webex Packages

Details

Cisco Webex Feature Packages

Availability of Cisco Webex features vary based on packages. There are three levels of packages to choose from. Some features are available in all packages and others are only available in select packages. Additionally, some features are available for Desktop or Mobile use only. View the package options below.

  • Basic
  • Standard
  • Premium

Meeting and Storage Space

Use the table below to view meeting and storage space available in each package.

PackageDetails
Basic
  • Space Meeting participants - 25
  • Meeting duration - 24 hours
  • Message storage - 2GB
  • Years stored - Three
Standard
  • Personal meeting room capacity - 25
  • Space meeting participants - 100
  • Meeting duration - 24 hours
  • Message storage - 5GB
  • Years stored - Three
  • Call in audio # for meetings
Premium
  • Personal meeting room capacity - 1,000
  • Space meeting participants - 300
  • Meeting duration - unlimited
  • Message storage - 10GB
  • Cloud meeting recording - 10GB
  • Years stored - Five
  • Call in audio # for meetings


Calling Features Available in all Packages

Use the table below to view calling features available in all packages.

  • Integrated Cox Business Voice Calling
  • Cisco Webex Video Calling
  • Initiate Calling via IP Centrex handset
  • IP Centrex Conference N-Way Audio Calling
  • Mute
  • Unmute
  • Hold
  • Resume
  • Attended Call Transfer
  • Screen Sharing Google Contact Search (Mobile)
  • Google Contact Search (Mobile)
  • IP Centrex Call Pull
  • IP Centrex Call Park/Retrieve
  • IP Centrex Call Pickup
  • Call Voicemail
  • Dubber Call Recording Controls
  • Feature Access Codes (FAC)
  • Click-to-Dial for tel and callto: links
  • Seamless call handover between networks
  • Do Not Disturb (for all devices)
  • Call Forward Busy
  • Local Mobile Contact Search (Mobile)
  • Call Forward No Answer
  • Call Forward Not Reachable
  • Broadworks Anywhere (single number reach)
  • Broadworks Mobility Settings
  • Call Back (Mobile)
  • Simultaneous Ring
  • Sequential Ring
  • Hide Number / Block Caller ID
  • Queues (Call center) - Login / Logout Status
  • Call Waiting
  • Outlook Contact Search (Desktop)
  • Anonymous Call Rejection
  • Video call - virtual background
  • View All Contacts
  • Add New Contacts
  • Manage Favorites
  • Manage Groups
  • Local Call Logs - View / Delete
  • Call Longs (enhanced) - Show Duration of Calls
  • Cox Business Voicemail - Message Waiting Indicator 
  • Cox Business Company Directory Search
  • Call Logs Basic - Missed Calls Counter (Desktop)


Messaging Features Available in All Packages

Use the table below to view the messaging features available in all packages for both Desktop and Mobile use.

  • Calling Presence - On Call
  • Meeting Presence - In meeting / presenting
  • Presence - Active / Last Active
  • Manually Set Presence - Do Not Disturb
  • Personal Status Message
  • Chat - View history
  • Chat - Delete space
  • Chat- Delete message thread
  • Chat - Delete individual message
  • Chat - Marked as viewed
  • One on one chat
  • Spaces - group chat
  • Read receipt
  • Is- typing indicator
  • File sharing
  • Screen capture
  • Filters
  • Mentions
  • Message forwarding between a space
  • Search within a space
  • Rich text
  • Message quoting
  • Message threading
  • Edit messages
  • Drag and drop files
  • Gifs
  • Emojis and Emoticons
  • Reactions
  • Marked as viewed
  • Embedded previews (PDF / Gifs)
  • Embedded video playback
  • Push Notifications
  • Custom space notifications - turn On / Off / @mentions only 
  • Add integrations and bots to spaces
  • File Viewer - show file in conversation
  • File Viewer- Download
  • External Participant Indicator
  • Space member management
  • Schedule space meeting with everyone in space
  • Add link shortcut to a space
  • Space cover photo
  • Sharing screen- application, whiteboard, and annotation
  • Embedded apps


Messaging Features Available in Premium Only

Use the table below to view features available in Premium only in for both Desktop and Mobile use.

  • Moderator - add / remove participants
  • Moderator - add / remove moderator


Meetings Features Available in All Packages

Use the table below to view meeting features available in all packages for both Desktop and Mobile use.



  • Number of participants in personal meeting room (PMR) meetings
  • Number of participants in meeting space
  • Desktop sharing
  • Application sharing
  • Screen sharing on Mobile
  • Whiteboard
  • Annotation
  • One-click and scheduled meetings
  • Join via VoIP
  • HD video
  • Full screen and gallery view
  • Mute all / participant
  • Dismiss all / participant
  • Multi-party chat
  • Video grid view
  • Virtual backgrounds
  • Background noise reduction
  • Support pairing with Cisco Webex devices
  • Space meeting scheduling
  • Webex (PMR and scheduled) meeting schedule
  • Color contrast
  • Menu navigation
  • Dictation and chat message entry
  • Screen reader
  • Keyboard navigation (Desktop only)
  • Text size
  • USB headsets
  • USB cameras
  • Audio input device (microphone)
  • Audio output device (speaker)
  • Video input device (camera)
  • Incoming call notification audio
  • Incoming chat notification audio
  • Outlook add-in
  • Microsoft Teams
  • Slack


Meeting Features Available in Standard and Premium Only

Use the table below to view meeting features available in Standard and Premium for both Desktop and Mobile use. 

  • Web guest experience
  • Animated meeting reaction
  • Gestures
  • Raise hand
  • Breakout sessions
  • Notes
  • Polling
  • Meeting site access
  • Locking
  • Password protection
  • Call in audio - toll names user 
  • PMR
  • Join from a video system (CMR)
  • Webex (PMR and scheduled)


Meeting Features Available in Premium Only

Use the table below to view meeting features available in Premium only for both Desktop and Mobile use.

  • Meeting recording (local and cloud)
  • Recording transcriptions
  • Default presenter controls for all attendees
  • Delegate meetings
  • Enable content sharing with external integrations
  • Live streaming meetings
  • Allow PMR URL change
  • Participants schedule meetings
  • Remote desktop control

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