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Turning Secondary Audio Programming On or Off on the Basic Box / DTA


To turn Secondary Audio Programming (SAP) on or off using General Settings, complete the steps below.


Press the MENU button on your remote control.


Scroll to the Settings option and then press the SELECT button.


Scroll to the Language Options preference and then press the SELECT button.


Scroll to the Audio Language preference and then press the SELECT button.


Using the UP or DOWN arrow buttons, select the desired option.

  • To turn SAP ON, select the Alternate (SAP) option.
  • To turn SAP OFF, select the Primary option.

Press the SELECT button.


Press the EXIT button to exit the menu.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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