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Troubleshooting WiFi Connection Problems With a Cox Security System

Details

See the table below for solutions to common problems with WiFi Connection Problems.

 
Problem Solution
WiFi Connectivity Failure or Intermittent Connectivity

Range or interference issues may be the cause.

  • Relocate the device and check for signal.
  • Reboot the device and check for signal.
Poor or No Signal Strength Range or interference issues may be the cause. Relocate the device and check for signal.
No Connectivity to the Touchscreen Check that the cord for the cable modem is inserted into the router's Internet Port and that the cable modem is connected and powered on.