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Signing in to the Security Solutions Detection Subscriber Portal

Solution

Follow these steps to sign in to the detection subscriber portal.

1
In a web browser, go to https://detection.coxbusinesssecurity.com/classic/login.jsp.

Result: The Sign In page displays.
2

Enter your Username and Password, then click Sign In.

Note: If you forget your username or password, click the Forgot Your Username or Password links to begin retrieving your username or resetting your password.

Failed Sign-In Attempts
If you attempt to sign in unsuccessfully five times in a row by entering the wrong username and password combination, the Sign In page blocks your access to the Subscriber Portal for 30 minutes. Even a valid username and password combination fails at that point. This is a security measure and if this happens, a message informs you that your account has been locked and that it cannot be accessed to sign in for 30 minutes.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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