Signing In to Receptionist Console

The Receptionist Console is the incoming call routing tool you can use with your IP Centrex service. Sign in to your Receptionist Console with the following steps.
 

Note: You must have the phone number assigned to your online user in order to complete the following steps. See Managing Phone Number Assignments Online for more details.

In a web browser, go to console.coxbusiness.com/receptionist.

1. In the User ID and Password fields, enter your Cox Business Online User ID and Password.
2. Click Sign In.

Note: If you are a profile owner, then you can also access Receptionist Console Online, in the Applications section of Voice Tools.

From the Receptionist Console home page, you can see or manage the following areas.

• Call Console
• Queued Calls
• Contacts

Note: For more information, see IP Centrex Receptionist Console.