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Setting Up Your Voicemail Greeting Using the MyAccount App

Details

In order to set up your Voicemail Greeting using the MyAccount app, your profile must be assigned the phone number and you must be assigned the appropriate permissions by the administrator. For more information, refer to the following.

For the best experience using the MyAccount app, make sure you regularly check for and download any available app updates.

2

Under My Services, tap Voice.

Image of MyAccount app highlighting the Voice icon

3

Tap Voicemail.

Image of MyAccount Voice tab highlighting the Voicemail link

4

Under the Greetings tab, tap All Calls Greeting.

Image of MyAccount Voicemail Greetings tab highlighting all calls greeting

Note: Selecting Default will use a generic default message.

5

To record your greeting, complete the following steps.

  1. Tap Record and say your greeting.

    Image of MyAccount Voicemail All Call Greeting highlighting Record

  2. Once you have finished your greeting, tap Stop.

    Image of MyAccount Voicemail All Call Greeting highlighting Stop

  3. Tap Play to listen to your greeting.

    Image of MyAccount Voicemail All Call Greeting highlighting Play

  4. Are you satisfied with your greeting?
    • If no, repeat step 5.
    • If yes, continue to the next step.
6

Tap Save.

Image of MyAccount Voicemail All Call Greeting highlighting Save

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