Setting Up Schedules in VoiceManager

Schedules allow you to configure timeframes that define how incoming calls will be managed. Once schedules are created, they display as an option available for selection on other feature setting pages, such as Sequential Ring, Auto Attendant, and Call Notify. This feature is available with any VoiceManager package or IP Centrex service.

Use the following steps to configure VoiceManager schedules in Cox Business MyAccount web portal.

Go to MyAccount and sign in using the steps below.

1. In the User ID field, enter your primary username.
2. In the Password field, enter your password.
3. Click Sign In.

Under the Voice tab in the My Services section, click Voice Tools.

Click the User & Management System tab, then click View More Features.

Under the User Management section, click Schedules.

Click the Add Schedule/Event link.

Enter a description in the Schedule Name field.

Select the Type: Regular or Holiday.

Notes:

• Create separate schedules for an event if both a Regular and Holiday Schedule are desired.
• If setting up a schedule for an Auto Attendant After Hours menu, set up a Holiday Schedule.

Select the Access: Group or Personal.

Enter a description in the Event Name field.

Enter a Start Time for the date.

Enter an End Time for the date and time of the event.

Choose if and when the Event Recurs.

Click the Save or Save & Add Another button.

Result: A message indicates your Schedule and Event were added.