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Setting Up Outgoing Calling Plan

Solution

Outgoing Calling Plan allows you to manage outgoing or transferred calls by groups or accounts. These
settings can be customized for anyone subscribed to VoiceManager or IP Centrex services.
 

To configure Outgoing Calling Plan for a group, use the steps below.

2

On the MyAccount Sign In page, enter your User ID and Password, then click the Sign In button.

3

Click Voice Settings.
 
Click Voice Settings

4

Click the User & System Management tab.

5

Under the Call Access section, click the Outgoing Calling Plan link.
 
Account Outgoing Calling Plan

6

Click the checkboxes from the columns listed to define a call plan for an Account.  

7

Click the Save button.

Outgoing Calling Plan by User

To configure Outgoing Calling Plan for a single user, use the steps below.

1

Follow steps 1 through 4 above.

2

Under the Call Access section, click the Outgoing Calling Plan link.

3

Under the Outgoing Calling Plan By User section, click the Show Users drop down menu.

4

Locate an employee from the User Name list, or Search by entering a first name, last name, phone number, or email address in the drop down space provided to edit an existing call plan.

5

Click the Edit link.

6

Click the Outgoing Calling Plan checkboxes to select or deselect the call types listed.

7

Click the Save and Return button.