• View Cart

Setting Up an Email Address for Voice Mail Notification and Email Delivery

Solution

Complete the following steps to set up a new email address to access Voice Mail Notification and Email Delivery.

1

From the MyAccount Portal, sign in.

If you do not have access to MyAccount, then contact your Cox representative to gain access.

Note: Admins may use the "Log In As" function to set up this feature for other users.

2

In My Services section, under the Voice tab, click Voicemail Tools.

3

Click Voice Mail Notification.

4

Click the Add New Email link.

5

In the Enter Email Address and Re-Enter Email Address fields, enter the email address you wish to receive the voice mail notifications, then click Continue.

6

From the Voice Mail Notification page, complete the following steps.

  1. To receive an audio version of the voice mail in the email, click the check box under Attach Voice Mail Audio File.
  2. To receive a readable version of the voice mail in the email, click the check box under Attach Readable Voice Mail.
  3. Click Save.