• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

Setting the Aspect Ratio

Aspect Ratio refers to the width of a picture in relation to its height. These are some common aspect ratios. 

  • 4:3 standard definition
  • 16:9 widescreen HDTV

Black bars display around a picture when the aspect ratios of a program and a television do not match.

  • Black bars on the side of the picture are caused when a TV show is broadcast in standard definition 4:3 format but is displayed on a widescreen 16:9 HDTV.
  • Black bars on the top and bottom of the picture are caused when the content provider transmits a 16:9 widescreen movie to a standard definition TV.

Zoom and stretch features in the Aspect Ratio settings menu can be used to adjust the picture and remove the black bars.

Stretching and zooming may distort the image or cut off some of the picture.

Below are the different format resolution options. Not all formats are available on all TVs.

  • 1080p Wide - for 1080p HDTV monitor with widescreen 16:9 oblong shape
  • 1080i Wide - for 1080i HDTV monitor with widescreen 16:9 oblong shape
  • 720p Wide - for a 720p HDTV monitor with widescreen 16:9 oblong shape
  • 480p Wide - for a 480p TV monitor with widescreen 16:9 oblong shape
  • 480p Std - for a 480p standard TV monitor with standard 4:3 square shape
  • 480i Std - for a 480i standard TV monitor with standard 4:3 square shape
What type of receiver are you changing the ratio for?

Enhanced support for your business

24/7 expert assistance for your business technology issues

Computer systems icon

Computer Systems
PC & Mac, Viruses & malware, network security & configuration, Software & operating systems, backup & retrieval

Multiple devices icon

Devices
Desktop computers, laptops, tablets, smartphones, plus other network-connected devices including printers and scanners

Router signal icon

Network Setup
Business Network configuration, maintenance & troubleshooting, plus Cloud and static IP support

Contact us icon

Support
Expert support agents are available round the clock via phone, chat or mobile app for complete peace of mind

Search Cox Business Support

Didn't Find What You Were Looking For? Search Here.