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Self-Installing a Wireless Contour Receiver

Solution

Use the following steps to install the wireless Contour receiver.

1

Verify your Internet Gateway eWAN is installed and operational. See Self-Installing the Internet Gateway eWAN for details.

2

Complete the following steps to plug in the wireless Contour receiver.

  1. Place the receiver where it will get a strong signal from the Gateway without metal or a wall separating the two.
  2. Connect the HDMI cord to the HDMI port on the wireless Contour receiver and to an HDMI input on your TV.
  3. Connect the power cord to the Contour receiver and to an electrical outlet.

    Note: Ensure that the electrical outlet isn't connected to a dimmer or a switched outlet.
3

Complete the following steps to activate the wireless Contour receiver.

  1. Power on your TV.
  2. Using your original TV remote, press the input or source button and select the HDMI input for the wireless Contour receiver.
  3. Follow the on-screen activation steps to connect the wireless Contour receiver to the Gateway.
  4. Select your wifi network.
  5. Enter the password and select Confirm.
  6. Follow the on-screen activation steps to name your device and pair the remote.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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