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Self-Installing a First-Generation Contour Receiver


Use the following steps to install the first-generation Contour receiver.


Complete the following steps to plug in the Contour receiver.

  1. Connect the coax cable to the Cable from Wall port on the Contour receiver and to an active cable outlet.
  2. Connect the HDMI cord to the HDMI port on the Contour receiver and to an HDMI input on your TV.
  3. Connect the power cord to the Contour receiver and to an electrical outlet.

    Note: Ensure that the electrical outlet isn't connected to a dimmer or a switched outlet.

When the light on the Contour receiver stays solid, call 1-844-208-3743 to finish your activation.


Program your remote.

  1. Press and hold the Mute and Select buttons until one of the top buttons (Cable, TV, AUX, or DVD) blinks twice, and then release the buttons.
  2. Press the TV button, and then press and hold the Select button until the TV turns off.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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