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Restoring Gateway Configuration in Cox Business MyAccount


The gateway is automatically backed up each day. Restoring the configuration will update the gateway settings to match the most recently saved backup. It does not reset the device to the default settings.

Complete the following steps to configure the Restore / Backup process.


Click the Gateway Summary tab.

image of the gateway summary tab


Click Restore Gateway Configuration.

Important: Restoring the gateway configuration to the last backup is not reversible. Only the settings that you change in your Cox Business MyAccount are backedup. If you have advanced settings, such as port forwarding or DMZ, then refer to the existing installation and management guide for your gateway.


Click Confirm.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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