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Resetting a User's Password Online


Refer to the following steps to reset a user's password.

  • You must be a Profile Owner or Administrator to process this change in MyAccount.
  • Changing a user's MyAccount password also changes their WebMail password.

From the Account Security tab, click the Reset Password link.

Image of reset password link


From the Reset User Password? pop-up window, click Reset Password.


From the User password reset complete pop-up window, click the Copy link to provide the reset password to the user digitally.

New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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