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Resetting a User's Password Online


Refer to the following steps to reset a user's password.

  • You must be a Profile Owner or Administrator to process this change in MyAccount.
  • Changing a user's MyAccount password also changes their WebMail password.

From the Account Security tab, click the Reset Password link.

Image of reset password link


From the Reset User Password? pop-up window, click Reset Password.


From the User password reset complete pop-up window, click the Copy link to provide the reset password to the user digitally.

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