Removing an Account From Your MyAccount Profile Online

Solution

To delete an account from your profile, complete the following steps.

Only inactive Cox accounts can be removed from your profile once they are added.
You are unable to use this process if the account you are deleting has Cox Business Voice service. Contact Cox Business and have our agent process this request for you.
Deleting an account from your profile does not stop the billing or services associated with that account. To stop these, you must contact Cox Business to request an agent to cancel the account. You must also contact Cox Business if you wish to delete a profile you have created.

From the Accounts tab, locate the account you are removing by doing one of the following.

Scroll down the Accounts list to locate the account you are editing.
Click the Search icon to locate the user by account alias, service address, or account number.

Click the arrow to access the edit option.

Image of Search Existing Accounts

Scroll down and click the Remove Account link.

From the Remove Account? pop-up window, click Remove Account.