To install Cox Business Online Backup (CBOB), you must have a Cox Business MyAccount Profile. If you do not have MyAccount set up, chat with us at coxbusiness.com/chat or call Customer Support at 866-272-5777.
A welcome email from email@example.com is sent to you before your installation date. This email contains your username and password. If you do not see an email with this sender’s name, check your spam folder and add “@coxbusiness.com” to your email safe sender list.
Once you have successfully logged onto the Cox Business MyAccount portal, you may be asked to change your password. Your new password must meet the following requirements:
Use the following steps to change your password.
CBOB is a secure and reliable backup solution for your business needs. Through the easy-to-use client interface, you can customize your file selection and backup scheduling.
CBOB saves 90 days of data history for each file you back up. Therefore, in the event that you need to restore files, perhaps as a result of a computer failure, you can recover your data quickly through the client.
Complete the following steps to access the Online Backup menu. in CBOB.
Complete the following steps to assign backup space.
To manage your online backup information you may need to clear your cookies and cache. For web browser specific steps on clearing your cookies and cache, select from the following.
The Online Backup Dashboard is the main page of the application. From the dashboard you may access the system functions including downloading the application, adding a user, viewing a summary of your backup usage, and more. To learn more, view the Cox Business Online Backup User Guides.
Note: To set-up a backup for another user, you must log in as that user to have the correct license key and profile ID.
In the lower right corner, click the Download button.
Result: The installation wizard displays and prompts you through the installation process.