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Placing International Calls

Solution

Cox Business provides worldwide connectivity at a competitive price. Our International Long Distance Advantage Plan enables you to make calls to over 230 countries worldwide. You can conduct business with just about anyone in the world. International long distance is billed in six-second increments after the first 30 seconds.

International Rates

For International Long Distance rates, see the International Long Distance Plan section at https://www.cox.com/business/phone/long-distance-and-voice-mail.html#Long-Distance.

Placing International Calls

To call someone in Canada, dial 1+ area code + local number. To call someone in the following countries, dial 1+ area code + local number.

CountryCountry code
Anguilla264
Antigua268
Bahamas242
Barbados246
Bermuda441
British Virgin Islands284
Cayman Islands345
Dominica767
Dominica Republic809
Grenada573
Grenadines784
Guam671
Jamaica876
Montserrat664
Puerto Rico787
St. Kitts & Nevis869
St. Lucia758
St. Vincent809
Trinidad & Tobago868
Turks & Caicos Islands649
U.S Virgin Islands340

Blocked Countries


The ability to direct dial certain international locations has been blocked due to an increase in international long distance calling fraud. When calling a country that has been blocked you will receive an intercept message.

It is necessary to call an operator for assistance in completing the call. There are no additional costs incurred when using an operator to complete a call to a country that has been blocked.


Below is a list of countries that are blocked for direct dialing 24/7. Calling one of these countries requires operator assistance.

CountryCountry Code
Anguilla264
Azerbaijan994
Central African Republic236
Gambia220
Guinea224
Maldives960
Monaco337
Sao Tome and Principe239
Seychelles248
Sierra Leone232
Somalia252
St. Helena290



Below is a list of countries that are blocked for direct dialing only on evenings and weekends. Calling one of these countries requires operator assistance.

CountryCountry Code
Algeria213
Gabon241
Madagascar261
Morocco212
Zaire243
Zambia260
Zimbabwe263
Malawi265
Cameroon237
Chad235
Mali223

Dialing Instructions for Other Countries

To call a mobile phone line in Mexico you will dial 011-52-[Phone number].

Note: 011 is the US Dialing Exit Code and 52 is Mexico's Country Code.

To direct dial international calls to countries other than those listed above, use the following dialing pattern.

  1. 011 - The international access code
  2. The country code
  3. The city code
  4. The local telephone number

    Example: When placing a call to Paris, France, dial 011 - the international access code, 33 - the country code for France, 1 - the city code for Paris, and the local telephone number.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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