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Navigating My Support in the Cox Business MyAccount App

The My Support features in the Cox Business MyAccount app allows you to view your ticket history, edit your service tickets, and chat or contact us from your mobile device.

Note: To check for service interrupting events using the app, refer to Identifying Network Events Using the MyAccount App.

Which support function would you like to complete in the MyAccount app?
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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