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Managing Your Internet Gateway WiFi Information Online

Solution

With the Gateway WiFi Reference Information page online, you can store your unique Cox Business Internet Gateway WiFi network settings securely. Use the following steps to locate, review, or update your stored gateway configuration settings.
 

Note: The information stored on the Gateway WiFi Reference Information page does not change or update the configurations or behavior of your gateway or WiFi network.

1

Go to https://myaccount-business.cox.com, enter your User ID and Password, and then click Sign In.
 

Note: If you have not created an online profile with a User ID and Password, refer to Setting Up Your Online Profile.

2

From the Administrative Tools and Service Management section, click the Internet icon.
 

Image of MyAccount Internet Icon
 

Note: If the icon does not display, then click the arrow to view other available options.

3

From the Business Internet page, click the Cox WiFi icon.
 

image of Cox WiFi icon

4

From the Internet Gateway window, select the Gateway / Guest WiFi Reference Info option, then click Next.
 

Image of the Internet Gateway window in MyAccount

5

Do you want to review or enter new information for your Primary WiFi or Guest WiFi network? Select the appropriate option from the Select a Device drop-down.

  • To manage your Primary WiFi settings, select the GATEWAY option.
  • To manage your Guest WiFi settings, select the GUESTWIFI option.

Image of the select a device drop-down

6

Review or enter new information for your WiFi settings using the following fields, then click Save.

  • Gateway Name/Guest WiFi Name
  • Admin User Name

    Note: This setting and field are the same for both the Primary WiFi and Guest WiFi networks.

  • Admin Password

    Note: This setting and field are the same for both the Primary WiFi and Guest WiFi networks.

  • Wireless Network Name (SSID)
  • Wireless Security Mode
  • Network Password (Pre-Shared Key)
  • Local IP Address of Router

    Note: The default is 192.168.0.1.

  • Cox Static IP Address
  • IP Address Range
  • Subnet Mask
  • Default Gateway
  • Notes
  • Backup Configuration File

    Note: Not all fields must be completed in order to save this reference information; however, Cox recommends that you save as much detail as possible for future use.
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 

 

  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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