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Managing Voice Mail Greetings in MyAccount

Cox Business provides you with several options to manage your voice mail greetings in MyAccount online or in the app. The functions available in the app and online are outlined in the table below.

Note: Your voice mail must be set up before you can manage your greetings. See Setting up Voice Mail for more information.

If accessing MyAccount...Then these voice mail features are available...
  • Upload greetings
  • Replace greetings
  • Manage options
Mobile app
  • Set up greeting
  • Record greeting

Follow the steps provided for Cox Business MyAccount online or the app to manage the voice mail greetings for your business.

How are you accessing MyAccount?
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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