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Managing Tickets in Cox Business MyAccount

All of the service tickets created on your behalf through a Cox Business Support Representative are viewable in the MyAccount portal and the MyAccount app, allowing you to interact online with a Support Representative regarding your ticket. Learn the steps to access your online tickets to view, edit, or add comments in either Cox Business MyAccount online or app.

Where do you access your tickets?
New MyAccount

Cox Business MyAccount Updates

With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. 


  • Perform a health check on your services and reset your equipment
  • Easily configure key features and settings like voicemail and call forwarding
  • View your balance and schedule payments

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